kind words

Xtrahead offers intelligent copywriting and marketing communications solutions which support your best route to market and help your business along its strategic path.

Ironically though, the last thing we’d want you to do is take our word for it…

We make it our business to listen to our customers – we hope you’ll take this opportunity to listen to them too.

Reviews from just some of our clients who have seen the light

An Impressive One-stop Shop

“I just wanted to let you know how delighted I am with our website … 

The personal service, combined with your local knowledge and creative marketing ideas, have made a massive improvement to our business also in what has become an increasingly challenging market.”

Owner, riverside Suffolk holiday cottage 

Bang-on at Blogging

” That’s great, Lindsay! Everything within that blog reads just perfect! All the things you’ve highlighted on the blog are bang on!!

Really pleased with the whole blogs to date and set-up we have with you.”

Director, property maintenance business, Suffolk & Essex 

Intuitive Content Creation

“I’ve just sat down to read all your content for my new venture’s site –  Really like what you’ve done.

Really good job on creating the content with only a few lines for direction! How do you do that? Site looks great too.”

Owner, luxury garden rooms building venture, Ipswich & Chelmsford  

Real stand-out

Brilliant – absolutely brilliant. You always make sense and bring order and creativity to everything you do – even the boring but essential stuff. I haven’t see anything like this anywhere else on any wedding sites.

You really make me feel proud of our business and certainly add a professionalism we would sorely lack without you. So glad we have done this and excited about how we can now build on it.”

Owner, Suffolk/ Norfolk historic wedding venue  

Mindful – right from the beginning…

“Thank you so much for everything that you have done to provide us with such an amazing platform for as long as you have.

We really appreciate the work that you have done for us on a voluntary basis to help us ‘Make Suffolk the best place in the world for talking about and taking care of mental health‘, getting us included each month and adapting  information to fit with the style and tone of the regional magazine.

We know that right from the beginning you understood our model and what we are trying to do and as you know we cannot do it on our own without ambassadors and people who can share these important messages with as many people as possible.”

Head of Business Operations, Suffolk Mind

Spot on target & delivering results

“How delighted I am with our website! We are certainly seeing an increase in bookings as a result.

I am receiving really positive feedback: one person told me that he does not normally book holiday cottages unless there is a Book Now facility. However, he was so impressed with the website that he subsequently contacted me directly to book and then (having not yet even yet visited), recommended us to his friend who has booked the subsequent week!”

Owner, holiday cottage near Woodbridge, Suffolk. 

Editing essays into readable features

“Thank you Lindsay for supporting us and helping to get the ideas out there – and for editing my essays into readable features and articles!” 

Head of Mental Health Education, Suffolk Mind

“Just wanted to add my thanks as well, Lindsay. You’ve been a great support to Suffolk Mind and hopefully we won’t be strangers in the future.” 

Jon Neal, CEO, Suffolk Mind

It really does make such a difference

“Yet again, we owe you a huge thank you for such a lovely article – just lovely to read. So good.

It really does make such a difference to us having such fantastic coverage and helps us to  firmly establish  FolkEast as much more than just the music.”

Becky Marshall-Potter, FolkEast 

Improved website performance

“Thank you for your input into our website and search engine optimisation this year. Also for keeping a close eye seasonal updates on the website. 

We are definitely seeing the fruits of your labour and effort.”

Managing Director, large family-run windows business, Ipswich

Destination marketing thoughts

“Thank you very sincerely for all the work you’ve put into the Making Town Centre Regeneration a Reality project. It wouldn’t have happened without you and we knew that only working with you would make it happen.”

Enterprise & Tourism Development Team, Colchester Borough Council

Super insights … plus perfect, practical support

“My appreciation for what you did knows no bounds.

Such super insights on the heritage churches plus all that perfect, practical support – programme notes, press releases, presentations  – and even being coach tour guide for the day!

One of our musical pilgrims shared: “We were all so beautifully looked after, from beginning to end. How long it must have taken you all to scout for and arrange it all. Wonderful guides and co-ordinators on and off the coach, fabulous art and architecture… “

Hugs and huge appreciation for who and what you are and bring to us.”

Vetta Wise, Founder of Seraphim Voices & Musical Pilgrimages East Anglia

Words with real wow-factor

“Wow! What Can I say? What a real pleasure to read about Colchester in such a fresh and exhilarating way – I’m mightily impressed, really I am.

My first boss once said to me that there would be days when things went so well that they made up for the other 360 in the year. Today is such a day!

…I’ve never seen firstsite so refreshingly brought to life. In these its early days, it has alwaysbeen so very earnest, intense and straight. You’ve made it ‘fun’ and that’s just great!”

Destination Marketing Officer, Colchester Borough Council.

Success with the media

“Working with Lindsay is a very positive experience. She is highly effective at shaping ideas with a fresh, but always practical perspective to ensure our projects have the greatest impact.

Her organised approach, dedicated work ethic and imagination with words brings a high level of creativity to all we do. The success of our work with the media is in no small part down to her.”

Countryside Access Team, Discover Suffolk (Suffolk County Council) 

A successful new brand direction

“Xtrahead came into our lives at a time of new direction for our farm and brand. Lindsay threw herself into the project and took over responsibility for what in effect was a re-launch.

She managed all planning aspects for our second website (now superseded), guiding us through the process of appointing a website designer, compiling copy, sourcing photographs, even whipping out her own camera to capture missing images. She worked with our designer to create a new look and then was responsible for rolling it out across all our marketing material and packaging to a tight budget. 

Xtrahead also became extra hands at times, when Lindsay helped us with administration, exhibition stands, copywriting and day to day management while the new team got up to speed.

Lindsay thought about what our business needed and then just got on with making it happen.”

Miranda Kendall, Maple Farm Organics, Suffolk